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True or False: A stressed or distracted operator should simply “man up” and not seek help.CorrectIncorrect
Which of the following information should the dispatcher provide with a call?CorrectIncorrect
True or False: Using inappropriate language around customers and first responders can reflect negatively on your company.CorrectIncorrect
What is NOT a typical drop location for casualty?CorrectIncorrect
What is a good tactic for interacting with difficult customers?CorrectIncorrect