Introduction to Towing & Safety

True or False: An operator should never call for assistance, even if they don’t think they can handle the job.

True or False: The SCENE discipline is used to minimize risk and increase efficiency.

What does the S in SCENE stand for?

True or False: The N in SCENE stands for Negotiate

Why is it a good idea for an operator to take photos of a casualty with pre-existing damage?

True or False: Prior to performing a tire change, an operator should inspect the lug nuts for damage to avoid a damage claim.

It is important to transport a vehicle in the direction it was intended to travel on the highway because:

True or False: While performing an unlock, it is important to unlock the passenger side door whenever possible.

When dealing with an upset customer it is always important to:

True or False: An operator should never introduce themselves to the customer as this waste time at the scene.

True or False: WreckMaster recommends developing a routine for every service an operator performs.

Using a routine while performing services will:

True or False: While performing work in a parking lot, an operator does not need to be observant of their surroundings.

True or False: It is acceptable to block other vehicles with your truck when arriving on scene.

True or False: An operator should make sure they have a clean uniform on every day.

Secure a vehicle or casualty to a carrier/rollback. Operator “A” says that WRECKMASTER recommends securement consist of four (4) adjustable rigging attachments, two (2) at the front, two (2) at the rear of the deck. Operator “B” says that it is acceptable to use two (2) rigging attachments at the rear of the deck and winch to tighten the rear attachments and as securement for the front.

Operator “A” states that the operator should; whenever possible, operate the carrier deck controls from the traffic side of the truck to have line of site to oncoming traffic. Operator “B” states the the operator should; whenever possible, operate the carrier deck controls from the off traffic side of the truck to protect the operator from oncoming traffic.

Nylon/synthetic securement straps used on the deck of a carrier/rollback contain many types of hooks at the end of the straps. Which one is not a hook found on those straps.

To reduce slips, falls or injury, an operator exiting the cab of the truck should maintain how many points of contact?

Immediately after winching the vehicle or casualty onto the carrier/rollback deck, an informed and well-trained operator would…

Operator “A” says that when responding to an emergency police dispatched call, it is acceptable to exceed the posted speed limit. Operator “B” says that when responding to an emergency police dispatched call, it is not acceptable to exceed the posted speed limit.

Operator’s use the word S.C.E.N.E. as a Five Point Guide when performing tows, recoveries or transports. Operator “A” says that step “N” directs the operator to place the vehicle/casualties transmission in Nuetral. Operator “B” says that the last “E” directs the operator to Exit the incident.

True or False: Immediately after winching the customers vehicle onto the deck a wheel chock should be installed behind the vehicles tire as a precaution to a failure or disconnect of the loading bridle, attachment or winch.